Industry News & Announcements

May 01
COVID-19 self assessment tool chat bot for dental offices

Dental Attendant now comes programmed with an operational COVID-19 Self Assessment Screening program for new appointment requests. Patients thinking about visiting your dental office might wonder about their own conditions and they would use Dental Attendant’s COVID-19 Pre-Appointment Screening chat program to get answers and find the exact symptoms that are being tracked. Should they reply positively to the queries (and indicate they have some risk) then they may be encouraged to seek proper medical assistance as necessary.

This tool will help patients assess their own symptoms and determine if they’re candidates for a coronavirus disease 2019 (COVID-19) test. It also offers guidance on when to seek medical care.

COVID 19 testing chat bot for dental office

There are over a dozen questions and any could trigger a negative self assessment, (except those questions asking name and appointment date).

COVID-19 response screening chatbot Dental Attendant

The self assessment continues and the chat bot asks, ‘Do you have heart disease, lung disease, kidney disease, diabetes or any auto-immune disorders?‘ and then, ‘Have you traveled in the past 14 days to any regions affected by COVID-19?‘ and finally the chat bot brings the conversation back to the problem at hand by asking, ‘are you currently experiencing a dental emergency?

Public health officials also strongly urge anyone who has cold or flu-like symptoms, such as a cough, fever, runny nose, sore throat, weakness or headache, to self-isolate for 14 days. Anyone with these symptoms is eligible for COVID-19 testing. Social distancing is used to intentionally reduce close contact between people to try to stop the progression of community transmission of any virus.

It will take technological brilliance and everyone’s due diligence to defeat this virus, but self assessments will be an important piece of the puzzle for medical businesses. Get your dental office’s Covid-19 Self Assessment Screening Tool solution; contact Dental Attendant today.

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