AI Software Streamlines Dental Practices
Dental Attendant is a virtual staff member who lives on your dental office website. He works in the bottom corner of your homepage to help visitors get the information they need to become patients at your dental practice.
Dental Attendant chats with guests online to answer frequently asked questions, reduce phone traffic and streamline dental appointment scheduling. He also does email follow-ups after patient visits. Dental Attendant improves service around the clock as he receives incoming messages day and night, and on the weekends. This digital employee helps dentists evolve more efficient practices by collecting patient reviews and by encouraging folks to share their positive experiences on social media.
- Helps the website convert visitors into patients
- Reduces office phone use and check-in lines to give front desk workers more time
- Executes patient follow-up emails effortlessly and collects more information
- Increases patient reviews and initiates social media marketing
Dental Attendant support software issues easy-to-read reports that are very insightful. Each month the information collected by this digital staff member is graphically presented and key takeaways are highlighted for quick digestion of facts. How many chats happened last week? How many web visitors converted into paying customers? What happened to all the other people who visited the site? How many follow-up emails were sent after patient visits? And what information was collected through these communications? All this data is collected and dispatched at the end of the month. The reports will show the hidden strengths and weaknesses of your dental office.
A Robot’s Intuition?
Dental Attendant knows just when to escalate client interactions, and just which staff member to alert in each situation. The front desk person uses the office phone, Facebook Messenger or regular text messaging to complete conversions. Follow-up emails are also more insightful as patients are prompted later that same day for reactions to the service they experienced, and it’s quite remarkable how humans often feel more comfortable confiding their true feelings to a machine.
Dental Attendant reduces staff workload which allows office administrators to focus their time and attention on higher value / higher return tasks which includes concierge-quality, calm and relaxed front desk reception.
No unreturned voicemails or emails
Dental Attendant reduces distracting phone calls and emails which allows staff to focus on more important tasks in full confidence that all correspondence with the office will be resolved by order of importance, and in a relaxed and professional manner.